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| Through our unique relationship with Alphaville Design, we are able to offer premium quality reproductions and Alphaville originals at the lowest prices anywhere. Our contact information By email: info@alphavilledirect.com By standard mail: Alphaville Direct PO Box 142 Haworth, NJ 07641 By phone: 1-877-224-6663 (between 8 a.m. and 5 p.m. time zone) al311rc@yahoo.com Shipping Information: Orders for items that are in stock will ship within 5-7 business days from the time the order is placed. Return Policy: Some items can be returned without a restocking fee. Other items require a restocking fee ranging from 10%-25%. For specific information regarding restocking fees on particular items, please call. Items must be unassembled and unused, in their original condition and packaging, complete with all materials. Please contact us to request a Return Authorization form. Once you have received and completed the form, simply attach it to the original box and send it directly to the original manufacturer (see return address on box). All returns must be post-marked within 7 days of delivery. Unless the item has been damaged, you will be responsible for shipping costs back to the manufacturer. "Special Order Items," which are noted as such on their product page are not returnable, unless they were damaged during transit. Cancellation Policy: Because most of our items ship or go into production within a few days, we can only accept cancellations within 24 hours from when your order was placed. Warranty: Each product is covered by the warranty offered by its manufacturer. For more information, please call us toll free at 1-877-224-6663 |
